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Frequently Asked Questions
We want you to understand the process so you feel confident every step of the way!
What if my septic system has failed and I cannot afford to pay for a new replacement system?
We have worked on dozens of projects in partnership with a wonderful organization that provides low interest septic replacement loans, they are called Craft3 and here is a link to their website where you can apply right online for their Clean Water Loan:
http://www.craft3.org/Borrow/clean-water-loans
Their interest rates are based on your income level and they beat rates of most banks and credit unions. Plus, we have found their staff to be kind, understanding people who make the process as smooth as possible.
How do I know what kind of septic system I will get?
How do I know which installers I can trust?
How long will my process take?
Of course, on an urgent repair system, these timeframes are expedited.
What kind of payments do you take?
Payment of Mason County fees must be made in a separate check or money order, sent to our address so we can submit it with your paperwork. We do not pass their funds through our books.